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Making a complaint about inaccessible packaging

	 The Australian Packaging Covenant (APC) is a sustainable packaging initiative, which aims to change the culture of business to design more sustainable packaging, increase recycling rates and reduce packaging litter. One of the principles of sustainable packaging is that it is ‘fit-for-purpose’. This means packaging should be designed to meet market and consumer needs, including accessibility.The Australian Packaging Covenant (APC) set up the APC Packaging Line to handle complaints and provide advice about consumer packaging. 

If you have any enquiries or complaints about the packaging of an APC signatory (click this link to see full list of packaging companies that are APC signatories), contact the APC Packaging Line with the name of the product and the manufacture, or alternatively fill out the below form.

APC Packaging Line

Form:   Fill in the below form which contains all the details needed to make a complaint and it will be automatically sent onto the APC 

Phone:   1300 308 030

Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.


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Reviewed and updated May 2016

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